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Contact Us

(239) 673-9510

Toll Free

1-800-247-2511

Call Us Today

(239) 673-9510

Toll Free

Terms and Conditions

SALES TERMS AND CONDITIONS

 

TERMS: Credit Cards – MasterCard, Visa, Discover, and American Express. NET Terms for approved accounts ordering $2,000.00 net minimum per month.

 

PRICES: Prices shown are subject to change without notice. Prices are net F.O.B. our warehouse. Shipping charges are determined by the weight of the parcel and destination. Shipments are insured against normals risks at purchaser’s expense.

 

FOREIGN SALES: Minimum order for foreign sales is $1,000 NET.

 

GUARANTEE: We guarantee all merchandise to be free from defects in material and workmanship under normal use. Our sole liability is to replace the merchandise or accept its return and refund the purchase price. This guarantee does not cover products which have been tampered with, misused, neglected, or subject to accident.

 

RETURNS: No returns will be accepted without prior authorization and will be subject to a 20% restocking charge.

 

SHORTAGE OR DAMAGE: In case shortage or damaged is detected in a shipment, notify at once the delivering carrier and file a claim promptly. Any delay may cause you a loss. We cannot honor shortage claims in which the carrier is responsible. Apparent packing errors must be reposted to us within 10 days of receipt.

 

DISTRIBUTORS: Volume pricing available for approved distributor accounts.  

 

No minimum order required

Customer Service and Order Department:

In the United States and Canada: 1-800-247-2511

Fax 24 hours a day: 1-239-790-5846

All other business: 1-239-673-9510

 

Email: [email protected]

 

Mailing Address:

P.O. Box 1069

EStero, FL 33929

 

Please visit: www.mortytheknifeman.com